Managing Crisis Across Health and Human Services

Course Code: REL-BHC-0-MCAHHS

Hours: 0.75

Type: Online Course

Content Expiration Date: 12/31/2028

Learning Objectives:
Identify the phases of a crisis and their characteristics.
Recognize effective interventions based on the crisis phase.
Understand the role of environmental safety measures in managing a crisis.

Outline:
Introduction

What Is a Crisis?

Learner Experience

Meet Jonah

Prompts and Responses

Wrap Up and Summary

Conclusion

Course Summary

Course Contributor

Resource

References

Subject Matter Expert: Amanda Gayle, Ph.D

Amanda Gayle received her PhD. in Counseling Psychology from the University of Tennessee.  She completed a pre-doctoral internship at the University of Georgia in the Counseling and Testing Center.  She also completed a post-doctoral fellowship at Duke University Medical Center in the Occupational Health Department working in both the internal and external employee assistance programs.  She is licensed in North Carolina, where she was in private practice for 15 years, serving primarily adults in individual and couples counseling with many presenting issues.  Her focus was on cognitive behavioral therapy to treat anxiety, mood disorders, grief, relationship difficulties, stress management, self-esteem, and parenting.  She joined Relias as a subject matter expert writer for behavioral health in 2021.

Target Audience:
The target audience for this course is: All Staff; Direct Support Professionals (DSP); Nursing Personnel; in the following settings: All Healthcare Facilities, Hospitals: Acute, Hospitals: Psychiatric, Skilled Nursing Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.